Terms & Conditions
To ensure all members and clients a safe and enjoyable experience, we ask that you please read and observe the following policies and guidelines. These policies may be updated from time to time and are subject to change without notice.
Last Updated: 7/14/25
1. Assumption of Risk. I, for myself, my heirs, executors and assigns, have read and understand this waiver and have been fully informed of and acknowledge, assume and accept the risks inherent in the use of the Club services and facilities and understand that any athletic activity, use of equipment or personal training instruction involves certain risks. I voluntarily assume the risk of injury, accident, death, loss, cost or damage to my person or property which might arise from my use of the Club. I certify that I am in good physical health and am able to undertake and engage in the range of physical activities in which I choose to participate. I assume all responsibility for updating the Club of changes in physical and mental condition and for reporting all injuries sustained at the Club to the manager on duty at the time.
2. Release and Waiver of Liability. I release the Club its owners, officers, employees or agents, from any and all claims and liabilities, not resulting from the acts or omissions of the Club, its owners, officers, employees or agents. I further release the Club, its owners, officers, employees or agents, from any and all claims and liabilities including those resulting from the negligence of the Club and its owners, officers, employees or agents, to the extent allowable on duty at the time.
3. Use of Center Facilities. My membership plan type determines which facilities I am entitled to use at the Club. Club management may from time to time change the rules governing the operations of the Club, schedules of activities and hours open. Certain areas of the gym are dedicated to personal training clients only. Members shall be provided with notice of any changes. Unauthorized use of facilities many result in membership suspension or cancellation. Club management may suspend or cancel the rights, privileges, or memberships of any Member/Client whose actions are detrimental to the enjoyment of the Club facilities by other Members, or for failure to comply with Club rules.
4. Equipment and Services. The Club is equipped with exercise machines, free weights, cardiovascular training equipment and various amenities. Certain services may require additional charges such as laundry service, personal training, etc. Management reserves the right to make reasonable changes in equipment, facilities, and services.
5. House Charge Authorization. By signing this agreement, I am also agreeing to authorize The Arena Fitness LLC to accept house charges for myself and any other members billed to my account. I understand that these charges will be collected electronically along with my monthly dues amount if applicable. Any fees uncollected will be subject to the service fee. Overdue member fees will be back dated.
6. Member/Client Conduct. All members must respect the facility, staff, and fellow members. Members agree not to share access cards with family and friends. Jeans, work boots, and shoes are not permitted during workouts. Cell phones and food are not allowed on the gym floor. Members are expected to clean up after themselves and report any members who do not. Any misconduct will result in immediate membership termination.
7. Enforcement. If any provision of this contract is held to be invalid or unenforceable by a court of competent jurisdiction, such holding shall not affect the validity or enforceability of any other provision of this contract, which shall remain in full force and effect.
8. Membership Cancellation Policy. All memberships can be cancelled online through your MindBody online portal. You may also contact us at for any assistance. All paid in full options are non refundable except for medical reasons. Less than 30 days requires a medical note or for corporate clients leaving the 1133 building. Memberships may be revoked at any time without notice due to management discretion including but not limited to unethical behavior, profanity, poor hygiene, harassment of fellow members, and stealing.
9. Personal Training Cancellation Policy. Training sessions are purchased from THE ARENA and not individual trainers. There are NO refunds for training services. There is a 24-hour cancellation policy for all services to avoid being charged. In the event a trainer is no longer available, the client will be reassigned a new trainer to honor any outstanding sessions. Sessions are non-cancellable or transferable by the participant and have a 6-month expiration date from time of purchase.
10. Balance Equipment Policy. I understand that balance equipment is not for general member use and should be used under the supervision of a Personal Trainer.
11. Minors Using The Facility. Parents agree to always remain on premise when their child 16 or younger is with a trainer or simply working on the gym floor. Minors are not permitted on the gym floor without a parent or guardian. It is the responsibility of the parent to supervise the minor at all times and never leave the minor unattended in any part of the building or the gym.
NOTES
* A parent or guardian must agree to these terms if the member is under 18 years of age.
** Only members over the age of 16 Years may use the facility without parental supervision or Personal Trainer.